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Business Analyst III

Apply Share Job ID 1053 Category Information Technology Job Location Redwood City, California Posted Date 07/21/2018

Overview:

Business Analyst III

Overview:
The Business Analyst will be responsible for designing and optimizing business processes and systems in Genomic Health's Commercial Operations and Laboratory Operations departments. The Business Analyst acts as the interface between business units and technology teams. He/she will support process improvement and product launches through all phases of the project.

Responsibilities:
Business Process Development
· Work with department leads to analyze existing processes and systems in order to identify opportunities for improvement.
· Develop detailed documentation (process flow charts, business requirements documents) to aid in the development and refinement of new processes.
· Quantify return on investment, including quality and efficiency gains, to assist in prioritization of projects.
· Provide input and support to business during implementation phase, including carrying out software user testing, composing SOPs, and/or conducting employee training.
· Serve as frontline support in troubleshooting process and systems issues post-launch.

Project Management
· Lead and/or participate in project team meetings.
· Provide project status updates in both verbal and written format.
· Assist the project manager in developing detailed project timelines.

Essential Knowledge, Skills & Abilities
· Quickly develops a detailed understanding of the processes and systems utilized by the business area.
· Analyzes and document complex business processes.
· Delivers well-organized, informative presentations.
· Effective written and verbal communication style.

Qualifications:
· BS/MS in Sciences or equivalent.
· 5+ years of experience in commercial or laboratory operations, at least 3 of which involved business
analysis, process development, or project management.

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The Business Analyst will be responsible for designing and optimizing business processes and systems in Genomic Health’s Commercial Operations and Laboratory Operations departments.
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If you want to be part of a team that prides itself in teamwork and developing cutting-edge technology at Genomic Health, apply today!