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ERP Application Analyst

Apply Share Job ID 1126 Category Information Technology Job Location Redwood City, California Posted Date 08/18/2018



The Enterprise Applications Analyst will be directly responsible for supporting NetSuite ERP from an IT systems perspective. This includes implementation and operational support, and integration of NetSuite and associated technologies. The role will also support legacy business applications in the Finance and Supply Chain areas which will be replaced over time. The ideal candidate will have NetSuite administration experience and participated in an ERP project implementation as a technical team member, focused on Finance and Supply Chain domains.

The candidate must be able to collaborate with ERP technical lead and other project team members to help identify, gather, and document functional requirements and implement these through system configuration and scripting. They will work with internal and external vendor resources to ensure requirements are met and provide general training and support to business users.
We are looking for someone who is self-driven and motivated to put out a quality solution that meets business expectations and needs within an innovative and dynamic cancer diagnostics company. This position offers the ability to gain experience working with a high-demand and fast-growing SaaS application, to boost your career potential and expand your opportunities.

· Administration and platform development of NetSuite as a platform, including data configuration, process scripting, data extracts, saved search development
· Management of data processing flows for global revenue, accounting, and billing processes, supporting optimization of technical processes, improvements of data accuracy and correction of process exceptions as needed to support finance and accounting teams
· Resolution of support tickets for technical issues reported by end users
· Operational management of ReqLogic, Great Plains, and other solutions, helping to resolve operational issues, complete upgrades and other maintenance work to keep solutions current and supportable
· Life cycle management and migration of legacy business applications to more modern SaaS solutions, working with third party vendors to complete migrations and updates as required
· Support of SOX based processes to ensure changes made to NetSuite are compliant
· Work collaboratively with a user, teammates, and vendors to develop and execute solution strategies that support business strategy and functional direction
· Document existing (as-is) and future state (to-be) business processes, define and document functional requirements for technical solutions through Solution Architecture
· Help analyze current (manual) business processes, define the future (automated) processes, perform a gap analysis to get from current state to future state and deliver solutions to improve quality and effectiveness of our customers


· Excellent verbal and written communication skills
· 5 years of experience in business systems analysis and systems project and operations work with cloud-based SaaS solutions
· 3+ years' experience working with NetSuite or similar ERP systems for financial and/or supply chain domains
· NetSuite Administrator Certification
· Outstanding ability to interact and collaborate with end users and other team members from the business and technical domains
· Ability to create good quality technical specification and requirements documentation
· Analytical and problem-solving skills in planning and designing creative solutions to meet customer needs
· Able to prioritize and drive to results with a high emphasis on quality
· Bachelor's degree in Information Technology or Computer Science, or related field


· Industry experience within biotech, healthcare or life sciences
· SuiteCloud Developer Certification
· Financial systems and business process improvement experience
· Experience working in a global company with business users in the USA and Europe
· Scripting skills


· Travel Requirements: Occasional travel for conferences
· Standing or sitting for long periods of time may be necessary


The Enterprise Applications Analyst will be directly responsible for supporting NetSuite ERP from an IT systems perspective.
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If you want to be part of a team that prides itself in teamwork and developing cutting-edge technology at Genomic Health, apply today!