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Supervisor, Clinical Laboratory

Apply Share Job ID 1627 Category Laboratory Operations Job Location Redwood City, California Posted Date 12/10/2019


Genomic Health, a subsidiary of Exact Sciences is seeking a hard-working individual with high volume laboratory experience, excellent attention to detail, effective written and verbal communication skills, the ability to multi-task and be flexible with tasks and schedules, and the ability to work independently in a team environment. The Clinical Laboratory Supervisor is responsible for the general supervision of the laboratory personnel and the daily operations of the analytical laboratory. The Clinical Laboratory Supervisor will also perform high complexity laboratory testing on patient specimens, interpret and report patient results, and perform quality control and quality assurance procedures while complying with all applicable local, state, and federal laboratory requirements.

The Clinical Laboratory Supervisor will be the first point of contact for CLSs and Laboratory Technicians during laboratory processing and will provide guidance while troubleshooting complex technical and non-technical problems. The Clinical Laboratory Supervisor must also act as a liaison between the CLSs and Laboratory Technicians and the Laboratory Management Team. As such, the Clinical Laboratory Supervisor must exhibit strong leadership skills such as good judgment, sound analysis and decision making, the ability to remain professional and composed under pressure, effective interpersonal skills, and the ability to effectively communicate across all levels of the laboratory and across departments.

The Clinical Laboratory Supervisor will also be involved with coaching and mentoring the laboratory staff, building effective teams, managing projects and meeting project deliverables, and understanding and implementing laboratory goals. Given the wide variety of tasks involved in this position, the Clinical Laboratory Supervisor must demonstrate the ability to analyze complex issues and make sound decisions in a timely manner. The individual must be committed to helping and motivating employees, and respond to difficult issues quickly, fairly, and ethically. The Clinical Laboratory Supervisor position requires outstanding organizational skills, the ability to respond to change with flexibility and to adapt quickly to evolving circumstances. The individual must possess excellent communication skills including utilizing various communication channels (team meetings, one on one etc.), proactively communicating team goals and priorities clearly, openly and objectively, and communicating changes, issues, and challenges in all directions of the organization.


· Provide day-today supervision of laboratory personnel
· Be responsible for the daily operations of the laboratory including but not limited to scheduling, sample workflow management, providing or coordinating staff training
· Independently identify and troubleshoot high complexity problems that adversely affect test performance
· Perform administrative duties including but not limited to writing employee performance evaluations and reviewing SOPs, protocols, Non-conformance reports, QC forms, and equipment maintenance forms
· Lead inspection preparation activities for all applicable regulatory bodies
· Participate in the management of the department's training program in collaboration with the Educational Coordinator
· Participate in intra and interdepartmental study and project teams
· Coach and mentor CLSs and Laboratory Technicians by providing guidance, constructive feedback and assisting with the development of the troubleshooting and judgment skills
· Manage the testing and validation of new laboratory equipment and procedures
· Perform laboratory tests, procedures, and analyses according to the laboratory's standard operating procedures as needed
· Review, interpret and report patient results as needed
· Assist with the hiring and training of new laboratory personnel and training of new procedures with existing personnel
· Participate in quality assurance activities
· Possess strong working knowledge of local, state, and federal laboratory regulations
· Outstanding professionalism, leadership, and communications skills


· California Clinical Laboratory Scientist license or equivalent.
· Bachelor of Arts or Science in Biomedical Laboratory Science, Clinical Science or related field
· Working knowledge of local, state, and federal laboratory regulations
· At least six years of Clinical Laboratory experience
· Outstanding professionalism, leadership, and communication skills
· Ability to provide direct supervision to testing personnel
· Ability to analyze and problem-solve complex issues that impact test performance
· Strong technical skills and job and industry knowledge
· Strong project management abilities
· Ability to effectively communicate technical information to technical and non-technical audiences
· Strong communicator with the ability to maintain open communication with internal employees, managers, and customers as needed
· Able to integrate and apply feedback in a professional manner
· Able to prioritize and drive to results with a high emphasis on quality
· Ability to work as part of a team


We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company's affirmative action program are available to any applicant or employee for inspection upon request
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If you want to be part of a team that prides itself in teamwork and developing cutting-edge technology at Genomic Health, apply today!