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Systems Analyst III - Contract

Apply Share Job ID 1696 Category Information Technology Job Location Redwood City, California Posted Date 02/21/2020


Our Team:
You will be a member of a high impact IT organization who are aligned with corporate initiatives and provide technology innovation for our life-changing mission. Our IT organization comprises top-quality people focused on addressing key business challenges by providing information and data-oriented technology solutions. You will be working in the Enterprise Business Applications team supporting the needs of our commercial, finance and lab teams.

Your Opportunity:
You are an energetic Systems Analyst who will participate in systems design and implementation and support for building processes and requirements, configuration, testing, documentation, and user support for our MS Dynamics CRM applications. You will play a pivotal role in enhancing our Sales effectiveness tools and applications to support Exact commercial teams.

Our Ideal Candidate:
You will have a good working knowledge of cross-functional business operations and can take on Enterprise business applications solution delivery responsibilities and identify opportunities that meet business needs. You excel at establishing collaborative relationships across the enterprise and are skilled at working effectively with respective business teams. You will be a key contributor in projects, show initiative and can influence and execute.

Your Responsibilities:
You will partner with the Platform lifecycle management team and business analysts to implement solutions that deliver business value and meet the strategic goals of the company. You can independently drive technical data analysis and problem solving as a member of a technical solution delivery team. This is a customer-facing role where you will leverage your effective listening and strong written/verbal communication skills.
Additionally, you will:
· Create technical requirements and design documentation to help drive development and test work as required in the software development lifecycle and compliance processes.
· Elicit requirements from business analysts and convey them clearly to MS Dynamics application teams.
· Work with developers to understand the designs and validate that the software solution will satisfy the business needs.
· Conduct functional testing as needed for the implemented applications and provide the initial support of these applications when moved to production.
· Create and deliver documentation as necessary to ensure proper use of changed and newly implemented processes.
· Ability to make software configuration changes to support business processes.
· Create and use SQL queries to analyze large data sets to gain an understanding of the data, discover data anomalies, and discover ways to leverage data in support of the organization.
· Collaborate with the Applications teams to identify and manage interdependencies between various application implementation and operations activities from a data perspective.
· Work within the framework of Project Management and Agile (Scrum) standards to deliver business needs quickly and establish a delivery cadence.
· Work with the Development and Quality Assurance teams to ensure requirements are enough to enable technical design, development and testing.
· Demonstrate an ability to multi-task in high-pressure situations.
Your Qualifications:
· Undergraduate degree in a related discipline, such as Computer Science or Engineering.
· Requires an individual with knowledge and experience working with business processes and Customer Relationship (CRM) cloud-based and mobile applications.
· Minimum 2 years of demonstrated experience working with a CRM system, preferably Microsoft Dynamics 365
· Advanced understanding of Microsoft Dynamics 365 CRM entity structure and XRM concepts.
· Understand Sales, Marketing and Order processes.
· Experience working in an iterative software development environment using methodologies such as scrum or agile.
· Strong written and verbal communication skills
· Proficient multitasker, and a good judge of where to focus time and effort
· Experience in leading analysis sessions with users to capture and define data requirements clearly, completely, and correctly.
· Strong technical documentation (test scripts, use cases, design documentation, training materials).
Self-starter, willing to work in a fast-paced, rapidly changing environment.

Preferred Qualifications
· 5 or more years of experience as a Systems Analyst or Business Systems Analyst experience supporting Commercial and Finance business functions; experience within Healthcare/Life Sciences/Biotechnology industry is preferred.
· Experience in Sales Analytics, SFA and Business Intelligence projects, and a tool is preferred.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company's affirmative action program are available to any applicant or employee for inspection upon request.
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If you want to be part of a team that prides itself in teamwork and developing cutting-edge technology at Genomic Health, apply today!